byteSense — Practice Welcome & Onboarding Package — Confidential Beta
byteSense bioSense™ — Beta Partner Program

Welcome to the Future
of Oral Intelligence.

You've been selected as one of a small group of pioneering practices to bring the world's first intra-oral AI health intelligence platform to your patients. This package contains everything you need to integrate, educate, present, and excel.

90 day
Beta Program
$0
Training Fees Waived
$850+
Retail Value Per Device
6
Sensor Types Embedded
Section 01 — Welcome

A Letter from
byteSense.

From our team to yours — thank you for joining us at the beginning.

March 2025 | Confidential — Beta Partner Document
Dear Doctor and Valued Team,

On behalf of the entire byteSense team, welcome. You are now part of something historic — a small, carefully selected group of dental practices who will be the first in the world to bring AI-powered oral health intelligence to patients.

The bioSense™ device you will be presenting isn't a night guard. It's not a mouthguard with a chip. It is the world's first custom-fit intraoral AI health intelligence platform — a category we created from scratch. Like the first Apple Watch changed how millions understood their heart, bioSense™ will change how your patients understand what happens in their bodies every single night.

We chose you because we believe in your commitment to leading-edge patient care. As a Beta Partner for the next 90 days, you will have every advantage: zero training or onboarding fees, discounted lab pricing, direct access to our leadership team, and the full intellectual architecture we've built to make your practice extraordinarily successful with this technology.

We have one promise to you: we will not let you fail. Every resource in this package has been designed with your team's success as the singular objective. Read it, study it, use it, and call us anytime you need us. We are your partners in this — not just your vendor.

Your patients have been grinding in the dark for decades. That ends with you.

Let's change dentistry together.

Natasha L. Blake
Chief Strategy & Innovation Officer
byteSense · bytesense.ai · 909-527-9602
Section 02 — Product Education

The bioSense™
Platform

Not a night guard. Not a mouthguard. An entirely new category of health intelligence.

⚑
Critical Messaging Directive — Read This First

bioSense™ is NEVER to be introduced, described, or positioned as a "night guard" or "mouthguard." These terms commoditize the device and collapse its value to $50–$300. bioSense™ is a wellness health intelligence platform that happens to protect teeth. Lead with intelligence, monitoring, and body data — always. Protection is a benefit, not the identity.

What is the bioSense™?

The bioSense™ is a custom-fit oral appliance embedded with medical-grade biometric sensors. Worn during sleep, it passively monitors six distinct health metrics simultaneously — delivering a comprehensive picture of the patient's nocturnal health to a smartphone app. Think of it as an Oura Ring or WHOOP device — but one that lives in the mouth, where biometric data is dramatically more accurate than the wrist or finger.

Six Embedded Sensor Systems

Sensor What It Measures Clinical Relevance
PPG Optical Heart Rate (HR) & Heart Rate Variability (HRV) Cardiovascular health, autonomic nervous system, stress load, recovery quality
Oral SpO₂ Blood oxygen saturation during sleep Detects oxygen desaturation events — OSA risk indicator. Oral measurement is 7 seconds faster and more accurate than finger/wrist sensors.
Respiratory Rate Breath cycles per minute during sleep Identifies mouth breathing, airway restriction, respiratory disturbance
Temperature Core body temperature fluctuation Illness detection, hormonal cycling, metabolic rate, recovery status
EMG / Force Jaw muscle activation — bruxism episodes, duration, intensity Objective bruxism data — first-ever quantified clinical evidence of grinding for each patient
Motion / Accelerometer Head and jaw movement, sleep position Sleep stage inference, positional OSA, restlessness markers
The Oral Advantage — Why the Mouth Wins

Oral SpO₂ Is Categorically More Accurate Than Wrist or Finger Sensors

Published clinical research demonstrates that oral SpO₂ sensors detect oxygen desaturation events 7 seconds faster than peripheral sensors. The mouth is immune to vasoconstriction that degrades peripheral readings. Oral data correlates more closely with arterial blood gas measurements — the gold standard — and provides a clearer signal of brain oxygenation. This is not incremental improvement. It is a different category of accuracy.

The byteSense Score™

Every morning, the patient's app displays a byteSense Score™ — a composite daily health intelligence rating derived from all six sensor streams. This single number becomes the patient's daily engagement anchor, driving habitual app interaction and long-term data accumulation that reveals health patterns invisible to any single-night measurement.

Who Is This Device?

The Bruxism Patient
Any patient showing wear facets, fractured cusps, flattened teeth, cervical abfractions, or reporting jaw pain, morning headaches, or partner-reported grinding. This is your core addressable market.
The Sleep-Concerned Patient
Patients who are fatigued despite adequate sleep duration, partners of known snorers, patients who have declined CPAP, or anyone wanting to understand their sleep health without the burden of a sleep study.
The Health Optimizer
The biohacker, the executive, the athlete, the parent who reads health content. These patients are already wearing fitness trackers and understand the value of biometric data. This is the logical next layer.
The Stress-Driven Patient
High-stress professionals, healthcare workers, teachers, first responders — anyone whose occupation correlates with elevated cortisol and clenching. HRV monitoring makes this connection tangible.
The Longevity Patient
Patients who understand that chronic undetected disease is the enemy of long life. They invest in their health ahead of symptoms. bioSense™ is a core pillar of any preventive longevity protocol.
The OSA Risk Patient
Patients with confirmed or suspected airway issues, high Epworth scores, snoring, hypertension, or metabolic syndrome. bioSense™ provides nightly oxygen monitoring without a prescription referral.

How bioSense™ Compares — The Competitive Truth

Device Form Factor SpO₂ Accuracy Bruxism Data Custom Fit Protection
bioSense™ Intraoral Oral (Superior) Yes — clinical grade Yes Yes
Oura Ring Finger ring Peripheral — limited No Sizing only No
WHOOP Wrist band Peripheral — limited No No No
Apple Watch Wrist watch Periodic only No No No
Traditional Night Guard Intraoral None No Yes Yes
The Core Positioning Statement

The Rolls Royce of Wearables — Made for the Oral Environment

bioSense™ is the only device that combines the protection of a precision occlusal splint with the intelligence of a clinical-grade health monitoring platform. No other wearable offers this combination. This is not a feature comparison — this is a category of one.

Section 03 — Beta Program

Your Beta Partner
Program

90 days. Full support. Zero onboarding cost. Everything you need to succeed.

Beta Partner Commitment

What byteSense Provides to You

All training, onboarding, and educational resources are provided at zero cost during your 90-day Beta period. You are responsible only for lab fees per appliance, billed directly by the lab at your exclusive Beta partner discounted rate. No monthly fees. No platform fees. No minimum case volumes required.

byteSense Provides
  • This complete onboarding package
  • Full team training resources
  • Sales scripts & marketing templates
  • Dedicated support from Natasha Blake
  • All consent and compliance documentation
  • Patient FAQs, brochures & education tools
  • Direct line to our clinical and technical team
  • Beta pricing for the full 90-day window
Your Practice Provides
  • Designate a Primary Practice Advocate
  • Designate a Secondary Advocate
  • Complete lab setup via Medit (Step-by-step included)
  • Submit completed patient consent forms per case
  • Upload quality intraoral scans per protocol
  • Lab fee per device (discounted Beta rate)
  • Share feedback to improve the platform

90-Day Beta Timeline

Week 1–2 — Launch
Onboarding, Setup & First Team Training
Complete this package. Assign your Practice Advocates. Add Florida Oral Labs to your Medit account. Review inclusion/exclusion criteria. Identify your first 5–10 ideal patients. Begin introductory conversations.
Week 3–4 — First Cases
First Patient Presentations & Case Submissions
Begin presenting bioSense™ to pre-identified patients. Submit your first scans following the protocol in Section 6. Call Natasha with any questions — this is what she's here for. Celebrate your first yes.
Week 5–8 — Momentum
Build Cadence, Collect Feedback, Grow Revenue
Establish a regular cadence of presenting bioSense™ as part of every qualifying exam and hygiene appointment. Track conversion rates. Begin in-office patient displays and education materials. Collect testimonials from early adopters.
Week 9–12 — Optimize
Refine, Scale & Transition to Full Program
Your team is now experienced presenters. Optimize your intro offer. Begin planning your full-program pricing structure ($850–$1,500). Provide feedback to byteSense on platform improvements. Prepare to become a Certified Provider.
Section 04 — Practice Structure

Office Roles
& Structure

Every successful byteSense practice has two designated champions who own the program internally.

Primary Advocate
Required
The main internal champion for byteSense. This person owns the program, drives adoption, and serves as the primary point of contact between the practice and byteSense. Typically the lead Hygienist, Treatment Coordinator, or an engaged clinical team member.
PRIMARY RESPONSIBILITIES
  • Lead all patient introductory conversations
  • Ensure consent forms are signed and filed
  • Submit all cases via Medit
  • Track conversion metrics and team performance
  • Interface with Natasha Blake on all support needs
  • Train new staff on byteSense protocol
  • Lead team motivational updates on performance
Secondary Advocate
Recommended
Backup support for the Primary Advocate. Ensures program continuity when the primary is unavailable. Actively assists in case submissions, patient follow-ups, and team education. Ideal for cross-training and redundancy.
SECONDARY RESPONSIBILITIES
  • Support patient conversations and follow-ups
  • Assist with scan submissions when primary is unavailable
  • Maintain patient consent form records
  • Conduct introductory presentations when needed
  • Manage patient communication and Q&A
  • Assist with marketing execution and social content
Action Required — Before First Case

Designate Your Advocates Now

Before submitting your first case, confirm your Primary and Secondary Advocate designations internally. Text or email Natasha Blake (909-527-9602) with both names and roles so she can personalize your support experience. This is the single most important structural decision you will make for this program's success.

Lab Setup — Florida Oral Labs via Medit

All bioSense™ devices are manufactured by our exclusive Beta lab partner, Florida Oral Labs. Cases are submitted digitally via Medit Link Web. Complete the lab connection steps below before submitting your first scan.

Florida Oral Labs — Your Beta Lab Partner
All case submissions are sent to Florida Oral Labs through your Medit account. Please complete the connection process at least 48 hours before your first planned scan submission.
LAB NAME
Florida Oral Labs
LAB EMAIL
info@floridaorallabs.com
LAB ADDRESS
168 SE 1st St., Suite 501, Miami, FL 33131
1
Open Medit Link Web
Navigate to your Medit Link account via web browser. The Partners feature is only available in Medit Link Web — not the Medit Link App. Log in and locate the Partners section.
2
Search for Florida Oral Labs
In the Partners section, search using the lab's business name "Florida Oral Labs" and/or the address listed above. If the lab appears in results, send the partnership request directly.
3
If the Lab Doesn't Appear — Use Invite Partner
Click "Invite Partner" in the top left of the Partners section. Enter the lab email address: info@floridaorallabs.com. Send the invitation. Once the lab accepts and signs up for Medit Link, the partnership is automatically established.
4
Confirm Partnership Active
Your current partnerships are visible in the "My Partner List" section of Medit. Received requests can be approved or rejected in the Pending tab. Confirm Florida Oral Labs is listed as an active partner before submitting your first case.
Section 05 — Patient Selection

Patient Inclusion
& Exclusion Criteria

Selecting the right patients ensures a great device, a satisfied patient, and a clean case submission.

⚑
If a Patient Does Not Meet Mandatory Criteria

If a device cannot be fabricated for a patient due to mandatory exclusion criteria, you will receive a full refund and a standard nightguard will be sent at no additional charge. When in doubt, contact the lab or Natasha before submitting the scan.

MANDATORY CRITERIA — MUST MEET ALL
  • Maxillary Arch Perimeter > 123 mm — This may exclude some children and smaller adults. Measure if uncertain.
  • No Irregular Tooth Eruptions or Severe Overcrowding — Significantly erupted, rotated, or impacted teeth will prevent proper device fabrication.
  • Minimum 1.7 mm Occlusal Clearance — Patients who cannot tolerate this minimum thickness must be excluded.
  • Flat Plane Full-Contact Occlusal Splint Compatible — We fabricate flat plane, full contact occlusal splints only. Patients requiring anterior guidance, posterior ramps, or other occlusal schemes are excluded.
PREFERRED CRITERIA — FOR BEST EXPERIENCE

Patients not meeting preferred criteria may have a more uncomfortable experience, but are not necessarily excluded. Use clinical judgment.

  • Canine-to-Canine Maxillary Perimeter < 55 mm — Larger anterior arches may find the device more prominent in the anterior region.
  • Shortest Tooth Height > 8 mm — Shorter clinical crowns may result in more gum contact with the device flanges.
  • No Sensitive Buccal Area — Patients with buccal sensitivity may find the device flanges uncomfortable.

Ideal Patient Profile — Your First 10

When starting your program, focus your initial presentations on patients who clearly meet criteria and have the strongest motivation to buy. Use this profile to pull your first batch of candidates from your schedule.

Clinical Sign What It Tells You Presentation Priority
Wear Facets / Attrition Active or historical bruxism — patient is destroying their teeth HIGHEST
Fractured / Cracked Cusps Significant nocturnal force — immediate protection need HIGHEST
Reports Jaw Pain / Headaches Symptomatic bruxism — patient is already in pain and motivated HIGHEST
History of Previous Night Guard Already accepts the concept — needs upgrade narrative HIGH
Reports Poor Sleep / Fatigue Data-driven solution for something already bothering them HIGH
Fitness Tracker User Already in the data-for-health mindset — easy sell HIGH
Cervical Abfractions Likely bruxism etiology — clinical documentation opportunity MODERATE
High Stress / High-Pressure Career HRV and stress monitoring messaging resonates strongly MODERATE
Section 06 — Clinical Protocol

Scanning Protocol

Precise scans ensure a perfect device. Rejected scans delay patient care. Follow this protocol exactly.

⚑
Scans That Do Not Meet Criteria Will Be Rejected

We only accept intraoral 3D digital scans. Physical impressions are not accepted. A rejected scan delays patient delivery and requires a rescan appointment. Following this protocol eliminates rejections entirely.

Required Scan Files

Required
  • Upper Arch STL — Full maxillary arch scan
  • Lower Arch STL — Full mandibular arch scan
  • Scans in Bite Orientation — Submit with arches oriented in the patient's natural bite position
Optional (Recommended)
  • Bite Registration STL — Preferred with slight open bite. Improves appliance accuracy significantly when included.

Scan Quality Standards

1
No Missing Sections, Holes, or Scan Artifacts
Every tooth and surrounding tissue must be fully and cleanly captured. Scans with holes, skips, stitching errors, or scan artifacts will be automatically rejected. Re-scan affected areas immediately if the scanner preview shows gaps or data corruption.
2
Minimum 5mm of Gum Tissue Captured Above Every Tooth
Extend the scan superiorly (for the maxilla) or inferiorly (for the mandible) to capture at least 5mm of gum tissue above each tooth. The total height of gum tissue plus tooth surface must be at least 11mm for every tooth in the arch. This ensures proper appliance border design and retention.
3
All Teeth Fully Captured with Clear Gum Line
Every tooth must be completely captured — from cusp tip or incisal edge to the gum margin, with the marginal gingiva clearly visible in the scan. Partially captured teeth or obscured gum margins will result in rejection. Pay particular attention to posterior teeth and buccal aspects.
4
Patient Positioning and Comfort
Ensure the patient's cheeks and lips are retracted appropriately during scanning. Intraoral retractors are recommended. Keep the patient's head relatively still and coach controlled breathing. A relaxed, well-positioned patient produces a cleaner scan in less time.
✓
Scan Quality Checkpoint Before Submitting

After scanning, zoom through the 3D model and verify: (1) No holes or missing areas, (2) At least 5mm of gingiva captured above every tooth, (3) All tooth surfaces fully rendered, (4) No soft tissue or cheek artifacts. If uncertain — rescan. It takes 3 minutes. Rejection takes 3 days.

Section 07 — Case Workflow

Case Submission
Workflow

From signed consent to delivered device — the complete case lifecycle.

1
Patient Signs Consent Form
Before any clinical work begins, the patient must sign the byteSense Patient Wellness Device Consent Form. File the original in the patient's chart. Retain a copy for your byteSense records. This form must accompany every case submission. No consent = no case submitted.
2
Complete Eligibility Check
Confirm the patient meets all Mandatory Inclusion Criteria from Section 5. Document your clinical assessment in the patient chart noting: arch perimeter (if measured), tooth eruption pattern, and any clinical concerns. This documentation protects you and the patient.
3
Take Intraoral Scans Per Protocol
Scan per the protocol in Section 6. Obtain: Upper arch STL, Lower arch STL, and (recommended) bite registration STL. Verify quality before the patient leaves the chair — always. Export STL files from your scanner software.
4
Submit via Medit Link to Florida Oral Labs
Log into Medit Link Web. Create a new case order. Select Florida Oral Labs as your lab partner. Upload all STL files. Include any special notes or patient-specific instructions in the order notes field. Submit the order and retain your Medit order confirmation number.
5
Collect Payment
Collect patient payment at the time of scan or prior to the scan appointment. Do not submit cases without confirmed patient payment. Your practice pays the lab fee to Florida Oral Labs; the patient pays your practice the full device fee.
6
Device Delivery, Insertion, and App Setup
Upon device arrival from the lab, schedule a 15–30 minute delivery appointment. Verify fit (standard splint delivery protocol). Guide the patient through downloading the byteSense app and pairing the device. Ensure the patient understands how to read their byteSense Score™ before leaving.
7
Schedule 2-Week Follow-Up
Schedule a brief 10–15 minute follow-up at 2 weeks to assess fit, comfort, and patient engagement with the app data. This touchpoint dramatically improves patient satisfaction, reduces adjustments, and generates referrals. Ask to see their data and express genuine interest.
Technical Support

Device or App Technical Issues

For technical support related to the device, app connectivity, or data questions, patients can contact byteSense directly at support@bytesense.ai. Your practice does not need to handle technical troubleshooting. Redirect patients to this support channel for all technology-related questions.

Section 08 — Revenue Strategy

Pricing Strategy

Structured to maximize early adoption while establishing the premium positioning this device commands.

Beta Pricing Philosophy

Build the Story. Build the Value. Then Build the Price.

During your 90-day Beta, we recommend offering an exclusive introductory price to your patients. This creates urgency, rewards your early adopters, and builds a powerful foundation of testimonials that justify full pricing afterward. The goal of the Beta period is not maximum revenue per device — it is maximum adoption, maximum data, and maximum word-of-mouth. Profitability at scale comes in Month 4.

Recommended Pricing Structure

Beta Introduction
$495–$695
First 90 days — exclusive to Beta
  • Device + sensors included
  • App access included
  • 12-month device warranty
  • Delivery appointment included
  • 2-week follow-up included
Standard Program
$850–$1,100
Post-Beta certified pricing
  • All Beta inclusions
  • Certified Provider badge
  • Provider directory listing
  • Enhanced support tier
  • Annual refresh pricing
Premium Tier
$1,200–$1,500
High-value practice positioning
  • All Standard inclusions
  • White-glove delivery experience
  • Quarterly data review appointment
  • Priority support channel
  • Practice co-marketing inclusion

Handling the Insurance Question

Insurance does not currently cover the bioSense™ platform. It is positioned and priced as a wellness device — consistent with Oura Ring, Apple Watch, and WHOOP. This is a patient-pay offering. Here is how to present this with confidence:

Team Script — Insurance Objection Pre-emption

"Because the bioSense™ is a health intelligence platform — think of it like a medical-grade Oura Ring for your mouth — it's in the same category as other wellness devices. Insurance covers your watch battery about as well as they cover your Apple Watch. The difference is that this investment gives you actual clinical data about what's happening in your body every single night, and that data can literally save you thousands in preventable dental damage and future health costs. Most patients tell us it's the most valuable health investment they've ever made."

Section 09 — Sales Training

Sales Training
& Conversation Scripts

Word-for-word scripts for every clinical scenario. Adapt to your voice — never memorize robotically.

Sales Philosophy

You Are Not Selling. You Are Revealing.

The most effective bioSense™ presentations never feel like sales. You are sharing clinical information the patient needs to know, offering them a tool that addresses a real health concern, and inviting them to take action. Your belief in the product is the most powerful sales tool you have. If you find it genuinely valuable — your patient will too.

The Hygienist Conversation — During Exam

Hygienist Script — Bruxism Discovery

"[Name], while I was cleaning today I noticed some wear on these surfaces here [point or show image]. This is a pattern we associate with grinding or clenching during sleep — most people do it completely unconsciously. Are you aware of any grinding, or has anyone told you that you grind at night?"


[After patient responds:] "What's really exciting is that we now have something that goes way beyond a traditional night guard. It's called the bioSense™, and it's honestly remarkable — it's a custom-fit oral device that monitors six different aspects of your health while you sleep. We're talking heart rate, oxygen levels, breathing, your actual grinding activity — all delivered to an app on your phone so you can literally see what your body does every night. Think of it like a Fitbit, but one that lives in your mouth where the measurements are actually most accurate. I'd love for Dr. [Name] to tell you more about it when they come in."

The Doctor Recommendation

Doctor Script — Clinical Recommendation

"I've looked at your X-rays and I've reviewed what [hygienist] documented today. I'm seeing evidence of significant bruxism — the wear pattern on your [upper anterior / posterior] teeth tells me you're grinding with real force during sleep. Here's the thing: traditionally we'd just give you a night guard, and you'd wear it for years, not knowing if things were getting better or worse. We have something different to offer now."


"It's called bioSense™, and I'm genuinely excited to offer it to my patients. It's a precision-fit oral appliance — so it protects your teeth completely — but it also has medical-grade sensors built right in. Every night it measures your grinding activity, your oxygen levels, your heart rate, even your breathing patterns. All of that goes to an app. Your grind score, your oxygen score, everything. We can actually track whether your bruxism is improving over time, and you get a comprehensive picture of your sleep health. This is the future of how we care for your health."


"I'd like to have [coordinator name] sit down with you and share the details. This is something I genuinely recommend."

The Treatment Coordinator Close

Treatment Coordinator Script — Presentation & Close

"[Name], so Dr. [Name] wanted me to walk you through the bioSense™ that he mentioned. Let me show you what this actually does [if available, show app images or device]. This is really more like a health intelligence platform than anything we've offered before."


"It's completely custom-fit to your mouth — so it fits like a precision night guard. But built into it are six different sensors that track your health every single night. Your heart rate, your oxygen saturation — which is really important for breathing issues — your actual grinding activity, your body temperature, and your sleep movement. Every morning you wake up and you have a health score on your phone. Patients absolutely love it."


"Right now we're in a special introductory period, so the investment is [price] — which includes everything: the device, the sensors, the app, and your delivery appointment. That's significantly less than it will be later in the year. Would you like to start with your scans today, or would Tuesday work better for you?"

Closing Techniques

The Assumptive Close
"I'm going to have [name] pull up our schedule right now to get your scans set up. Does this week or next week work better for you?" — Used when patient is clearly interested and engaged. Skip asking if they want to proceed; assume they do and move to scheduling.
The Alternative Close
"Would you prefer to do the scans today and have everything ready to go, or would you rather schedule a dedicated 20-minute appointment next week?" — Two options that both move forward. Never give the option of not proceeding.
The Urgency Close
"I want to make sure you're aware — the introductory pricing we're offering is only available through [date/end of beta period]. After that, the device will be at its standard investment of $850 or more. Getting started today secures the best price we'll ever offer." — Use with hesitant patients who are interested but not yet committed.
The Concern Close
"I completely understand needing a moment. What specific question or concern would I need to answer for you to feel fully comfortable moving forward today?" — Listen carefully. Address the specific concern directly. Often it's just hesitation, not a real objection.
The Future-Cost Close
"I want to put this in perspective. The wear we're seeing will eventually require crown replacements — that's $1,500 to $3,000 per tooth, and it's not a matter of if but when. The bioSense™ at [price] monitors and protects you every single night. What's the cost of doing nothing?" — Use with patients who say "that seems expensive."
Section 10 — Sales Training

Objection
Handling Playbook

Every objection is a request for more information. Here is exactly what to say.

"I don't think I grind my teeth."
This is the single most common objection. Most bruxism patients genuinely don't know they grind.
YOUR RESPONSE
"That's actually one of the most remarkable things about bruxism — research shows the majority of people who grind their teeth at night have absolutely no idea they're doing it. Your body doesn't feel it. That's exactly what makes the bioSense™ so valuable — it gives you objective proof, one way or the other. And here's the thing: if you don't grind, that data will confirm it. But based on what I'm seeing clinically today, I think you'll be surprised."
"Will my insurance cover this?"
This is not a no — it's a question about affordability. Address it directly and confidently.
YOUR RESPONSE
"The bioSense™ is a wellness device — similar to an Apple Watch or an Oura Ring — so insurance doesn't cover it currently, just as they don't cover those devices. What I can tell you is that the data this device provides can help prevent thousands of dollars in future dental treatment. Many patients see it as the most valuable healthcare investment they make — not a cost, but a savings account for their health. And right now we have an introductory price that makes it very accessible."
"That's too expensive."
Reframe price as value. Always anchor to the cost of doing nothing.
YOUR RESPONSE
"I completely understand wanting to make sure it's worth it. Here's some perspective: a single crown replacement is $1,500 to $3,000. A broken tooth requiring an implant is $4,000 to $6,000. The wear we're seeing today tells me that without intervention, you'll face those costs. The bioSense™ at [price] doesn't just protect your teeth — it monitors your heart rate, your oxygen, your sleep quality every single night. That's less than a dollar fifty a day. People spend more than that on a daily coffee."
"I already have a night guard."
This patient is already convicted of the problem — they just need the upgrade narrative.
YOUR RESPONSE
"That's great — so you already know protection is important. But here's the honest truth: a traditional night guard protects your teeth but tells you nothing. You have no idea if your grinding is getting better, worse, or changing. bioSense™ does everything your night guard does — full custom-fit protection — plus it monitors your grinding intensity and duration, your oxygen levels, your heart rate, your sleep quality. You'd be trading a blindfold for a complete health dashboard. Most patients who've worn a guard for years say this changes everything."
"I need to think about it."
This usually means there's a specific unaddressed concern. Find it and address it.
YOUR RESPONSE
"Of course — I want you to feel completely comfortable with any decision you make here. Can I ask: what specific question or concern would I need to address for you to feel confident moving forward? [Listen.] Also — I do want you to know that our introductory pricing is only available for the next [timeframe], so I want to make sure you have all the information you need to decide while that's still an option."
"I need to talk to my spouse / partner first."
Respect the decision process while keeping momentum alive.
YOUR RESPONSE
"Absolutely — that's completely understandable for any significant health investment. Let me send you home with our patient information and a link to our website at bytesense.ai. Could we schedule a quick call for you and your partner with our Patient Care Coordinator? We can answer all your questions together in about 10 minutes. That way neither of you is making a decision without the full picture."
"Is this FDA approved?"
Answer confidently and accurately. This is a wellness device — regulatory framing matters.
YOUR RESPONSE
"The bioSense™ is a wellness monitoring device — the same regulatory category as an Oura Ring or Apple Watch. It's designed to track and provide health insights, and it's built and positioned exactly the same way those devices are. It's not classified as a medical device and isn't intended to diagnose, treat, or cure any medical condition — just like your fitness tracker. What it does incredibly well is give you objective, nightly health intelligence that most people have never had access to before."
"Will it be comfortable to sleep in?"
Normalize the adjustment period. Most patients adapt quickly.
YOUR RESPONSE
"Like any oral appliance, it takes a brief adjustment period — usually 3 to 7 nights. Most patients find that within the first week they're sleeping with it comfortably and within two weeks they feel strange without it. The device is custom-fabricated from your exact digital scan, so the fit is highly precise. We also schedule a follow-up appointment to ensure everything is feeling right and make any needed adjustments."
Section 11 — Growth Toolkit

Marketing Toolkit

Ideas and strategies to drive patient awareness, interest, and conversion.

In-Office Strategies

Social Media Ideas

Patient Communication — Email & Text

Recall Email Template — byteSense Introduction
"Hi [Name], we're looking forward to seeing you for your appointment on [date]. We have something exciting to share with you — we now offer an advanced health monitoring device called bioSense™ that many of our patients are finding transformational. It monitors your sleep, your oxygen levels, your heart rate, and your grinding activity every single night — all from a custom-fit oral appliance. We'd love to tell you more when you come in. Visit bytesense.ai to learn more before your appointment."
Introductory Offer — Beta Period Only

Suggested Patient-Facing Offer Language

"We are proud to offer the bioSense™ health intelligence platform exclusively to our patients during a limited Beta introduction. For a short time, the device is available at our introductory member price of just $[495–$695] — a significant savings from our standard investment. This offer is available for the next 90 days. Ask us how to get started."

Section 12 — Reference

Staff FAQ

Answers to the most common questions your team will ask.

Q: How is bioSense™ different from a night guard?
bioSense™ is categorically not a night guard. A night guard provides passive mechanical protection. bioSense™ provides that same protection PLUS active biometric monitoring through six embedded sensor systems. The device monitors heart rate, HRV, SpO₂, respiratory rate, body temperature, bruxism activity, and motion — delivering nightly health intelligence to a smartphone app. The protection is a feature. The intelligence is the product.
Q: Is this a medical device? Will we need special licensing to offer it?
No. bioSense™ is a wellness device — in the same regulatory category as consumer health wearables like the Oura Ring or Apple Watch. It is not a medical device and does not require special licensing beyond your standard practice scope. Always use the Wellness Device Consent Form and never make claims that it diagnoses, treats, cures, or prevents any disease or medical condition.
Q: How do we code and bill this?
bioSense™ is currently billed as a patient-pay wellness device. It is not submitted to insurance. You may choose to use existing occlusal guard CDT codes for the appliance component for record-keeping purposes, but insurance filing for the full bioSense™ device is not currently supported. Collect payment at time of scan or prior to delivery.
Q: What if the patient has questions about the app or device data?
For technical questions about the app, device pairing, or interpreting their data, patients can contact byteSense directly at support@bytesense.ai. You are not expected to provide technical support. If there is a clinical concern related to data the patient shares (e.g., concerning oxygen readings), treat it as you would any patient-reported clinical information — using your clinical judgment and referring appropriately.
Q: What if a patient wants to return the device?
Because bioSense™ is a custom-fabricated device, returns are not available after delivery. This is clearly stated in the patient consent form. However, we stand behind the fit and quality of every device. If there is a clinical issue with fit, adjustments are covered. Contact Natasha Blake at 909-527-9602 to discuss any patient satisfaction concerns — we will work with you to find a resolution.
Q: What if a scan is rejected by the lab?
The lab will notify you of the rejection and the specific reason. Rescan the patient per the corrected criteria and resubmit via Medit. There is no additional lab fee for a resubmission caused by scan quality issues. Contact Natasha Blake or the lab directly if you need guidance on the specific issue causing rejection.
Q: How long does it take to receive the device after submission?
Typical fabrication and delivery time from Florida Oral Labs is currently 10–14 business days from case submission. Set patient expectations at approximately 2–3 weeks from the scan date. The delivery appointment should be pre-scheduled for approximately 3 weeks out at the time of scanning.
Q: What if a patient says they're claustrophobic or can't wear something in their mouth while sleeping?
Acknowledge their concern with empathy. Many patients who believe they can't wear an appliance find that a precisely custom-fit device is far more tolerable than they expected. Offer to show them the device and discuss the gradual wear-in protocol (start with 1–2 hours during relaxation, then progress to full-night wear). For patients who are genuinely unable to wear any intraoral appliance, bioSense™ is not the right fit at this time.
Section 13 — Patient Resources

Patient FAQ

What your patients will ask — and exactly what to say. Feel free to print and provide this to patients.

Q: What exactly does the bioSense™ do?
bioSense™ is a custom-fit oral appliance with medical-grade sensors built in. While you sleep, it measures six things simultaneously: your heart rate, your heart rate variability (a key stress and recovery indicator), your blood oxygen levels, your breathing rate, your body temperature, and your grinding activity — including exactly how long and how hard you grind. All of this data goes to an app on your phone. Every morning you see a health score and detailed breakdown of what your body did while you slept.
Q: Is this the same as a night guard?
Not at all. A night guard is protective — it prevents your upper and lower teeth from damaging each other when you grind. bioSense™ provides that same protection, but it also monitors your body all night long. Think of the difference between a seatbelt (which only protects you) and a car with a complete dashboard of sensors (which protects you AND tells you everything that's happening). bioSense™ is the complete dashboard.
Q: Will my insurance cover this?
bioSense™ is a wellness monitoring device — similar to an Apple Watch or Oura Ring — so it is not currently covered by dental or medical insurance. It is a patient-pay wellness investment. Your practice may be able to run your flex spending (FSA) or health savings account (HSA) funds toward this purchase — ask your coordinator.
Q: How is the device made?
The process starts with a digital scan of your teeth — there's no messy impression material. The scan data is sent to our specialized lab, where the device is custom-fabricated precisely to your dental arch. It arrives back at your dental office within approximately 2–3 weeks, and your dentist delivers and fits it at a separate appointment.
Q: Is it comfortable to sleep in?
Because it's completely custom-fit to your mouth, it's far more comfortable than a generic appliance. Like any new oral appliance, there's a brief adjustment period of 3–7 nights for most people. Within two weeks, the majority of patients report they don't notice it while sleeping and feel something is missing on nights they forget to wear it.
Q: What does the app show me?
Every morning you'll see your byteSense Score™ — a composite health intelligence rating — along with detailed breakdowns: Bruxism duration and episodes, resting heart rate, heart rate variability, overnight oxygen levels, respiratory rate, body temperature trends, and movement data. You can track trends over days, weeks, and months. Many patients find the data reveals patterns they had no awareness of — and that awareness empowers real health changes.
Q: Is this device safe?
Absolutely. bioSense™ is fabricated from biocompatible dental materials and built to dental laboratory standards. The embedded sensors are sealed within the appliance and are passive monitoring systems — they emit no signals and require no radiation. The device is a wellness monitoring tool, not a medical instrument, and is designed for safe nightly use.
Q: What happens to my health data?
Your health data is collected and stored securely through the byteSense platform. For detailed information about data privacy, security practices, and how your information is used, please review the byteSense privacy policy at bytesense.ai. By signing the Patient Wellness Device Consent Form, you authorize the collection and processing of your biometric wellness data for health monitoring purposes.
Q: What if I have a problem with the device or the app?
For clinical issues with the fit or physical device, contact your dental practice directly. For technical questions about the app, data, or device connectivity, contact byteSense support at support@bytesense.ai. The byteSense team is available to help you get the most from your device.
Section 14 — Team Incentives

Bonus Structure
Ideas

Incentivize the team that makes your byteSense program successful. Motivated team = more patients helped.

The following bonus structures are recommendations — adapt them to your practice's culture, compensation model, and goals. The purpose is to align team financial incentives with patient adoption, creating a self-reinforcing culture of advocacy.

Core Principle

Pay for Performance That Serves Patients

Every bonus structure should reward the activity that generates genuine patient value — not just revenue. An incentive for "cases sold" is good. An incentive for "patients who are still wearing and using their device at 30 days" is better. Design your structure to align team success with patient success.

Recommended Bonus Options

Role Trigger Event Suggested Bonus Notes
Hygienist Patient accepts bioSense™ presentation and moves to coordinator $25–$40 Reward the initial conversation — this is the hardest step
Hygienist Case submitted (scan taken, payment confirmed) $30–$50 Full commission on close; stackable with presentation bonus
Treatment Coordinator Patient signs consent and pays $50–$75 The close is the coordinator's key contribution — reward it generously
Front Desk / Check-In Patient consultation appointment scheduled (from their suggestion) $15–$25 Rewards proactive mention at check-in or check-out
Primary Advocate Monthly case goal achieved (e.g., 5 cases/month) $100–$200 Monthly performance bonus for program ownership
Full Team Monthly practice goal achieved (e.g., 10 cases/month) Team lunch / group experience Collective reward builds shared ownership and culture
Any Team Member Patient referral leads to a case $30–$50 Incentivize word-of-mouth sourcing within your patient community
Performance Tracking Tip
Create a simple monthly tracking sheet (whiteboard, spreadsheet, or your PMS) showing: cases presented, cases accepted, cases submitted, and devices delivered. Review it at every team meeting. Visibility drives performance — and friendly competition between hygienists or team members accelerates adoption naturally.
Recognition Beyond Bonuses
Monetary bonuses matter — but recognition often matters more. A "byteSense Champion" designation for the month's top advocate. A shout-out at team meetings. A thank-you card from the doctor for cases that exceed expectations. Culture is built on appreciation, not just compensation.
Section 15 — Support

Support
& Warranty

You are never alone in this. Here is exactly how to get help — for anything.

YOUR DEDICATED BYTESENSE CONTACT
Natasha L. Blake
Chief Strategy & Innovation Officer
byteSense
909-527-9602
Call or text — Natasha responds personally to all Beta partner inquiries
Use for: Clinical questions, team training support, scan submission help, case status, pricing discussions, partnership questions, any concern about the program — anything at all.
PATIENT TECHNICAL SUPPORT
support@bytesense.ai
For patient-facing technical questions: app issues, device connectivity, data interpretation, account support.
BYTESENSE WEBSITE
bytesense.ai
Direct patients here for product information, FAQs, and company background. Also useful for your team's ongoing education.

Warranty Information

12-Month Device Warranty
Every bioSense™ device is covered by a 12-month warranty from the date of delivery. The warranty covers manufacturing defects in the device and sensor systems. It does not cover loss, patient-caused damage, or normal wear from extended use. For warranty-related concerns, contact Natasha Blake or support@bytesense.ai with the patient name, case number, and description of the issue. Warranty decisions are made in partnership with the practice — your patient's satisfaction is our satisfaction.

A Final Word From byteSense

Our Commitment to You

We Are In This Together

Your success with bioSense™ is not just our goal — it is our responsibility. If something isn't working, we want to know immediately. If your team needs additional training, we will provide it. If a patient has a concern, we will address it. You accepted the risk of being an early partner. We accept the responsibility of making that risk worthwhile. Call us. Text us. Show up on our doorstep if you need to. We are here.

BYTESENSE · bytesense.ai
Beta Partner Onboarding Package · Confidential · Not for Distribution
This document is provided exclusively to byteSense Beta Practice Partners and contains proprietary operational information.